GDPR

Privacy Policy Ki-Line V.O.F.

https://www.Tea-Express-tea.com About our Privacy policy

At Ki-Line V.O.F. we are committed to safeguarding your privacy. Therefor we only use information that is necessary to (improving) our services and we deal with the information collected about you and your use of our services with care. We never share collected information with third parties for commercial reasons. This privacy policy applies to the use of our website and the associated services of Ki-Line V.O.F. The effective date of these conditions is 01/05/2018, upon publication of a new version the validity of all previous versions expires. This policy explains what information is collected, what we use it for, and with whom we share it under which conditions. Furthermore do we explain how we store your data and what protection measures we take. We also explain your rights with respect to the information provided by you to us. If you have any questions about our privacy policy, please feel free to contact the person whose contact details can be found at the bottom of this privacy policy.

About data processing

Below we will explain how we process your data, what we store or have stored, which protection methods we use and who has access to your data.

Webshop software

WebXpress.nl

Our webshop has been developed with software of WebXpress.nl (2com2.nl). Personal information that you share with us so we can offer you our services is shared with this party. WebXpress.nl has access to your information in order to give us (technical) support, however it will never use this for other purposes. Because of our agreement together, WebXpress.nl is obliged to take appropriate security measures. These measures consist of applying SSL-encryption and a strong password policy.  WebXpress.nl uses cookies to collect technical data for your use of the software, no personal data is collected or saved. WebXpress.nl reserves the right for captive use of collected information so as to improve services.

E-mail and mailing lists

Your Mailing list Provider (YMLP)

We use Your Mailing list Provider (YMLP) to send news letters. Your Mailing list Provider (YMLP) will never use your name nor email address for its own purposes. 
At the bottom of every email that is automatically sent to you via Your Mailing list Provider (YMLP) you see the ‘unsubscribe’ link. If you click the link you will no longer receive news letters from us. Your personal data will be safely stored by YMLP.  YMLP uses cookies and other internet technologies to get insight into whether or not emails are opened and read. YMLP reserves the right to use your data to further improve its services and in that context share data with third parties.

Roundcube (WebXpress.nl of 2com2.nl)

For our regular business emails we use the services of 2com2.nl. This party has taken fitting technical and organisational measures to avoid misuse, loss and corruption of your and our data as much as possible. 2com2.nl has no access to our mailbox and we treat all our emails as confidential.

Payment processors

Omni Kassa (Rabobank) and PayPal

For dealing with (a part of) the payments in our webshop we use Omni Kassa and PayPal. Omni Kassa and PayPal process your name, address and residence, and payment details like your bank number or credit card number. Omni Kassa and PayPal have taken fitting technical and organisational measures  to protect your personal information. Omni Kassa and PayPal reserve the right to use your data to improve their services and in that context share (anonymized) personal data with third parties. Omni Kassa and PayPal share personal information and information about your finances with credit rating agencies in case of a request for deferred payment (credit facility).  All the above mentioned concerning the protection of your personal data is also applicable to the parts for which Omni Kassa and PayPal involve third parties. Omni Kassa and PayPal do not store your data longer than is legally allowed.

Reviews

WebwinkelKeur

We collect reviews via WebwinkelKeur. If you write a review via WebwinkelKeur you are obliged to give your name and email address. WebwinkelKeur shares this information with us so we can link the review with your order. WebwinkelKeur also publishes your name and residence on its own website. In some cases WebwinkelKeur can contact you to explain your review. If we invite you to write a review, we share your name and email address with WebwinkelKeur. WebwinkelKeur only uses this information to invite you to write a review. WebwinkelKeur has taken suitable technical and organisational measures to protect your personal information. WebwinkelKeur reserves the right to make use of third parties to offer its services. Permission has been given for that. All the above mentioned concerning the protection of your personal data is also applicable to the parts for which WebwinkelKeur involves third parties.

Sending and logistics

PostNL

If you place an order with us, it is our task to deliver your package. We cooperate with PostNL to carry out the delivery. It is therefore necessary to give your name, address and residence information to PostNL. PostNL only uses this information to execute the agreement. If PostNL uses a subcontractor, your information is shared with this party too.

Billing and Bookkeeping

WebXpress.nl and Afas

For administration and bookkeeping purposes we use the services of WebXpress.nl and Afas. We share your name, address and residence information relating to your order. This information is used for dealing with sales invoices. Your personal data is sent and stored in a safe manner. WebXpress.nl and Afas have a duty of confidentiality and will deal with your information accordingly. WebXpress.nl and Afas will not use your data for any other aims than the one described above.

Aim of the data processing

General aim of the processing

We use your data solely for our services. In other words, the aim of the processing is always directly related to the order you give us. We do not use your data for (targeted) marketing. If you share data with us and we use this data at a later moment to contact you, we will explicitly ask your permission. Your data is not shared with third parties, other than for bookkeeping and other administration purpose. These third parties are all obliged to keep the data confidential on grounds of the agreement with us or an oath or a legal obligation.

Automatically collected data

Data that is automatically collected through our website is processed with the aim of improving our services to you. This data (for example your IP address, web browser and operating system) is not personal.

Cooperation to fiscal and criminal investigation

In some cases Ki-Line V.O.F. has the legal obligation to share your data because of a fiscal or criminal investigation. In such cases we are obliged to share your data, but we will resist within the limits of what is legally possible.

Storage periods

We will store your information as long as you are our client. That means that we will store your client profile till you indicate that you no longer wish to use our services. When you indicate this, we will consider it as a removal request too. In accordance with administrative obligations we have to keep invoices with your personal data so this data will be stored until the end of the applicable period. Employees will, however, not have access to your client profile any more, nor to documents that we have created in order to deal with your order.


Your rights

Based upon existing Dutch and European legislation you as a party involved have certain rights relating to the personal information that is processed by us or on behalf of us. Below we will explain what those rights are and how you can invoke those rights.

In principle, in order to avoid misuse, we only send statements and copies of data to already known email addresses. In case you want to receive data at another email address or by post, we will ask you to legitimize yourself. We keep records of settled requests, and in case of a removal request we record anonymized data. All statements and copies of data are received in a machine-readable data format that we use in our systems.

You always have the right to file a complaint with the Authority of Personal Data if you suspect that we have used your personal information in an inappropriate manner.

Right of access

You always have the right of access to the data that we (have) processed and that relate to you as a person or can be traced back to you. You can make such a request to our contact person for privacy matters. You will then receive a reaction from us within 30 days. If your request is granted we will send a copy of all data with an overview of the processors that have that data, stating the category in which we stored that data. This will be sent to the email address known to us.

Right to rectification

You always have the right to rectify the data that we (have) processed that concerns you as a person or can be traced back to you. You can make such a request to our contact person for privacy matters. You will then receive a reaction from us within 30 days. If your request is granted we will send a confirmation that the information has been rectified. This will be sent to the email address known to us.

Right of restriction on processing

You always have the right to restrict the data that we (have) processed that concerns you as a person or can be traced back to you. You can make such a request to our contact person for privacy matters. You will then receive a reaction from us within 30 days. If your request is granted we will send a confirmation that the information that will be processed has been restricted until you lift the restriction.

Right to transferability

You always have the right .... heeft altijd het recht om de gegevens die wij (laten) verwerken en die betrekking hebben op uw persoon of daartoe herleidbaar zijn, door een andere partij te laten uitvoeren. You can make such a request to our contact person for privacy matters. You will then receive a reaction from us within 30 days. If your request is granted we will send all statements and copies of data that we processed or was processed by third parties on our behalf. This will be sent to the email address known to us. In all likelihood we cannot continue our cooperation in such case since safe linking of data files can no longer be guaranteed.


Right of objection and other rights

Where applicable you have the right to object to the processing of your personal information by or on behalf of Ki-Line V.O.F.. If you make objections, we will immediately stop processing the data pending the handling of the objections.  In the event of a justified objection, we will put all statements and copies of data that we (had) processed at your disposal and then permanently cease processing your data.

You have, moreover, the right not to be subjected to automated individual decision-making or profiling. We do not process your information is such manner therefore this right is not applicable.  If you believe it is though, then you can get in touch with our contact person for privacy matters.

Cookies

Google Analytics

Via our website cookies are placed of the American company Google, as part of the "Analytics” service. We use this service to keep records of and get reports on how many visitors use our website.  This user is obliged to give access to this data in accordance to laws and regulations. We did not give Google permission to use the data obtained for any other Google services.

Cookies of third parties

In case that software solutions of third parties use cookies, this is mentioned in this privacy policy. 

Changes in the privacy policy

We reserve the right to change our privacy policy at all times. On this page you will however always find the most recent version. If the new privacy policy has consequences for the way we process data that we already had from you, we will inform you by email.

Contact details

Ki-Line V.O.F.

Jan Haarstaat 12 
7927 AT Alteveer de Wolden
The Netherlands

T (+31) 052 224-1150 E info@ki-line.nl

Contact person for privacy matters

Jaap Pol

88224 visitors (101450 hits) since 4-1-2018
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